Emerald Green Velvet Ottoman with Storage | Lid-Up Design

We stand behind every piece of furniture we make. If your order arrives damaged or with a manufacturing defect, you’re covered with a one-time free replacement of the item or a full refund— no questions asked.

Pay with confidence. Our checkout uses top-level encryption and trusted gateways like Shop Pay, Apple Pay, PayPal, Visa and Mastercard to keep your data safe. We never store your full card details.

We offer FREE 4–7 day international shipping. All orders ship insured, directly to your doorstep. A signature may be required upon delivery.

Shipping Methods: DHL, UPS, and FedEx

Shipping Times:

• US & Canada: 4 business days
• UK, Europe, Australia: 4–7 business days
• Rest of the world: 4–7 business days
  

We are constantly reviewing our packaging to ensure it aligns with industry-standard best practices, and we’re striving to remove plastic packaging wherever possible.

Since every piece is handmade, we don’t do “good enough” — only the best of the best.

• Bouclé Fabric: Soft, richly textured upholstery with a refined finish
• Leather: Durable, timeless accents that age beautifully
• Mango Wood: Known for rich tones and strength
• Oak: Classic, robust grain patterns
• Chestnut: Warm character with a vintage feel

Each material is carefully selected to ensure lasting quality and timeless character in every piece we create.

A made-to-order item is crafted after you place your order. We’ll handmake it from scratch for you, and delivery typically takes 8–12 weeks.

Submit a custom order request here.

Since most of our furniture is crafted on demand, we can often adjust dimensions, finishes, and small details before production begins. Just tell us what you’re looking for and we’ll guide you through the next steps.